HOSPITALITY FOR TOURISTS
Our Accomodations
Vacation homes
These are apartments or villas fully available to guests. They have a kitchen and private bathroom.
Guesthouse
The guest has a room with a private bathroom within high-quality facilities. Breakfast service is not provided.
OUR FACILITIES SERVICES
- Check-in service with flexibility of arrival time even after the specified times.
- Assist guests from arrival to departure by providing dedicated remote assistance.
- Linen supply and welcome kit ( monodose shower gel, toilet paper).
- housekeeping, laundry and online check-in service.
- Special offers for guests who have already made reservations through us.
- Possibility of discounted purchases thanks to the FVG card, which provides free access to museums and discounts on transportation.
- Technicians ready to step in as needed to intervene on the property.
GUEST EXPERIENCE
Our guests can take advantage of our tour assistance service with dedicated staff who will help them have an extraordinary stay. Staff will give you tips on what to see, how to get there and at what times, while keeping you updated on major events in the city.
The property manager, whether it is a vacation home or a room, will be in contact with you from the day before arrival to provide all necessary information on the use of the property and assistance.
GOOD TO KNOW
To help you have the best possible experience during your stay, we have developed an integrated remote assistance service, providing dedicated remote support.
The accommodation chosen for your stay is the basis for exploring the city, while making a reservation please check on our website that your accommodation corresponds to your needs.
Some facilities are, often, assumed, such as: on-site parking, the presence of food and beverages in the accommodation (which is prohibited by Friuli Venezia Giulia regulations), or the presence of a 24-hour front desk. These services are not provided as they are offered by the hotel facilities. Any requests, such as supply or change of linen, should be made in time so that delivery service can be organized.
FaQ
FREQUENTLY ASKED QUESTIONS
Which are the check-in and check-out times?
Guests can check-in at our facilities from 3:00 p.m. on arrival day. Early check-in is available upon request and depending on availability.
Check-out time is before 10:00 am on the day of departure. Late check-out is available upon request and for an extra cost, depending on availability.
Where can I find the keys to get into the facility?
You will be contacted from our Staff via whatsapp or email and the procedure for accessing the facility will be explained to you.
What are the cancellation conditions of the non-refundable rate?
The non-refundable rate is a non-refundable discounted rate. If you are unsure about traveling, use the refundable rate.